FAQ

Table Of Content

1.Do you offer free samples?

Yes, free samples are available. But the freight charges need customers to pay.

2.How can you guarantee the quality?

All our products can meet international standards, under 100% inspected prior to each shipment. 

3.What’s the minium order quantity?

500M2 for standard products of wood flooring. 20 FT container for wood molding and 50pcs for solid wood table.

4.What is your terms of packing?

In general, the packing will use PE and pallets. Special packing is available according to customers’ requirements.

5.What is the delivery time?

Lead time since receipt of 30%, T/T deposit payment 30-45 days, it varies according to the material and quantity requirement.

6.How can I follow up my ordered products?

Once we make a deal, we will update you on every essential step during production, we will send you massive and explicit pictures to give you a vivid understanding!

7.Inspection support.

We will provide you photos on random boxes checking i.e: Moisture content, gloss, joints, color, warping degree, size, the integrity of boxes and pallets, loading process. Third-party inspection services are available.

8.Can you produce according to customers’ design ?

We are a professional manufacturer, OEM AND ODM are both welcome.

9.What’s your main market?

America, Canada, Australia, and Europe, etc.

Please click here to find more products on our website.

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